THESE ARE SOME OF THE MOST FREQUENTLY ASKED QUESTIONS ABOUT OUR SLIDING WARDROBE DOOR KITS, IF YOU ARE UNABLE TO FIND AN ANSWER TO ANY QUESTIONS YOU MAY HAVE, PLEASE DO NOT HESITATE TO CONTACT US.
WE ARE A WELL STABLISHED COMPANY MORE THAN HAPPY TO HELP WITH ANY OF YOUR QUERIES.
Q: What is included in my sliding door kit?
A: Your kit will include: Top & bottom track, wall & bottom liners and sliding doors. The liners are supplied free of charge, therefore if not needed, please let us know by phone or e-mail, this will not affect the price, but it will affect how we calculate your door measurements.
Q: What are wall liners?
A: Wall liners are strips of 18mm thick (15mm thick for the classic range) by around 100mm wide, board material matching the frame colour of your sliding wardrobe doors,they run the whole height of the sliding doors. We recommend you use them in those situations where your walls are not straight or parallel, as you can pack behind them to make your opening perfectly plumb. If your walls are fairly straight, you might choose not to use them, please let us know as this will affect your door measurement
Q: What are bottom liners?
A: Bottom liners are strips of 18mm thick (15mm thick for the classic range) by around 100mm wide, board material matching the frame colour of your sliding wardrobe doors, they run the whole width of the sliding wardrobe door opening, they are designed to run under the bottom track and provide a flat rigid base for your sliding wardrobe doors to run on. We recomend you use the bottom liners if your bedroom floor is carpeted. It is not recommended to fit the bottom track directly onto carpet, as this can affect the rigidity of the bottom track. Should you choose not to use them, please let us know as this will affect the door measurement.
Q: Do your prices include Vat?
A: Yes, Vat is included at the standard rate of 17.5%
Q: Who installs the sliding wardrobe door kits?
A: You do, the kits are easy to install by any competent diyer. However we can supply details of approved fitters for the Nottingham area only. Please call or e-mail for details.
Q: What is the lead time on sliding wardrobe door kit from date of order?
A: Every kit is made to measure there is a current lead time of 3 to 4 weeks, we will contact you when your order is ready to arrange delivery.
Q: Do I have to work out my door measurements?
A: No, just follow the instructions on the how to measure page, and we will work out all your door measurements for you.
Q: What are measurements A, B, C, D & E?
A: Measurements A,B,C are the height measurements (Left, mid, right) Your doors will be made to the smaller of the three measurements in order to avoid the doors being too tight.
D and E relate to the width (top & bottom) yours doors will be made to the largest of the two measurements.
Q: Why do we have to select the door size on the order page from a drop down menu which says: DOOR WIDTH IN RELATION WITH MEASUREMENTS D & E?
A: This a new option that allows us to give you better value for money, we have worked out what door width relates to the total wardrobe width and number of doors selected, which in turn allows us to only charge you for the material you use. There are now four different prices for each 2 , 3 & 4 wardrobe combination, so customers with the smaller width measurements in their chosen number of doors get to make even more savings. (A customer who chooses a two door sliding wardrobe with a total width of 1145mm will pay less than someone that chooses two doors but has a width of 1500mm and so on). By the same token, customers who have wider opening widths, have the option to make their savings by choosing a smaller number of doors.
Q: Do you have a showroom?
A: Yes, we have a showroom where you can view and touch all our products just follow the How To Find Us link
